Why would you call a Mac doctor?

 

Help at home

1Mac doctors still make house calls. We pass by at your convenience, wherever you are in the Benelux, France or Germany. You can order a house call here.

Remote support

2Living too far or simply don’t want to wait till the doctor comes by? We give online and remote access support through iChat, Skype, MSN, Apple Remote Desktop or VNC.

24/7 Support

3There’s a fair chance that when you need support, it’s going to be outside business hours… Mac doctors don’t like business hours… That’s why we give 24/7 support.

Sharp Pricing

4MacDoctor handles fair and simple rates with money back guarantee, either by hour or incident. Check out our rates.

Eight good reasons to call the Macdoctor Hotline

 

Don’t know who to call ?

1Who should you call when your mac stops printing? Should you call your computer, printer, or software maker? Often, they will be too busy pointing fingers to solve your problem. MacDoctor customers call one number, one place, and get one answer…the right one.

Tired of long hold times ?

2There is no scientific evidence that on-hold music is good for your health, so stop waiting on hold for 30 to 60 minutes just to get through to someone. Your time is money, and we’ll help you save both.

You don’t want to go broke getting help?

3Stop paying per minute on a support hotline or 75-100 € for every problem that pops up. For an affordable annual fee of 249 € or 39 € per incident, you are completely covered, 24/7 !

Tired of unfriendly service ?

4Don’t put up with support people that talk down to you or blame you for problems that have occurred. The Mac doctors live by the philosophy that successful support starts with patience and empathy.

Do you want someone that knows you and your Mac ?

5Don’t be treated like a serial number! Mac doctors value each and every customer and keep a history of all your experiences and previous issues to serve you better.

Afraid for huge phone costs ?

6When you call MacDoctor, we take your landline number, and call you back immediately, so that a call to MacDoctor will never cost you more then a few Eurocent !

You don’t speak tech-talk ?

7We neither… Mac Doctors talk plain English, without using techno-jargon. We find a solution to your problem, explain it in simple terms and send you an email 10 minutes after our talk with you which recapitulates the main points and things to remember.

You use your Mac during off-hours or weekends ?

8Who can you call at 3AM in the morning if your computer is not working? Mac doctors are up whenever you are, 24 hours a day, 7 days a week.

About Us

 

You probably have a “health plan” for yourself, and “roadside assistance” for your car, but who is looking after the health and well-being of your Mac?
Fear no more :-) Your Mac Doctor is one call away !

Mac doctors are mac experts with a mission!

Mac Doctors are available twenty-four hours a day, seven days a week, to assist you online or at the comfort of your home with reliable, insightful technical support, training, configuration, advice and inspiration. Our friendly and affordable services are available to everyone by subscription or by incident.

Some pages you may have missed

Eight good reasons to call the Macdoctor Hotline
Why would you call a Mac doctor?
Our services
Our rates

 

Our Rates

 

MacDoctor handles fair en simple rates with money back guarantee (1). No questions asked !

 

Service: House Visit Online Support Training
Billing Unit per hour per incident per session
Price 49 € per hour 39 € per incident check out our service page for detailed rates
Transport 0,45€ per km with a maximum of 90€ None 0,45€ per km with a maximum of 90€
Payment terms Cash at conclusion of the house visit or via online payment. Online payment. Cash at conclusion of the house visit or via online payment.

 

Our Money Back Guarantee

(1) We aren’t regular doctors… Because we don’t see why you would pay if we misdiagnose or can’t find a solution to your problem. That’s why we offer a full return if you are not happy with our services. Not that there’s a big chance such will happen though … :-)

Don’t hesitate ! Give us a try …

Call a Mac Doctor,  24 hours a day, 7 days a week ! We solve all Mac related problems… guaranteed ! Most of the problems are solved within the first 20 minutes… Anyway, if it would take longer, it will not influence what you pay, as you pay per incident. TRY NOW !!!

 

Contact Us

 

Want to send us an email, ask a question about our services or just want to get help ? Just click the buttons below, follow the links or just give us a phone call:

Not a MacDoctor Customer yet ?

 

 

Already a MacDoctor Customer or want to ask a questions about our services?

 

 

Or Call Us: (+352) 26 87 08 68

And don’t worry about the phone bill. The moment we have taken your coordinates, we’ll call you back.